Warranty Policy

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GoSun Inc. extends this Warranty to the
original end-use purchaser of GoSun products* (including GoSun Go, GoSun
Sport, each a “Product”) or the person receiving a Product as a gift,
provided that the GoSun Product was purchased from an Authorized Dealer
as defined below. The Warranty does not extend to any other person or
transferee. Statutory or common law may provide additional rights or
remedies that vary from state to state, and country to country, which
are not affected by this Warranty.

The Warranty is voided if product is purchased from any unauthorized reseller or non-licensed GoSun dealer.


“Authorized Dealer” means any distributor,
reseller or retailer that was duly authorized by GoSun at the time of
the sale to sell authentic GoSun products in the jurisdiction where it
sold the Product, and that sold the Product in new, unused condition in
its original packaging.

“Fraud or Misrepresentation” means
misrepresenting any fact related to a warranty claim to GoSun, including
the nature of the defect, whether the Product was purchased from an
Authorized Dealer, and the authenticity of the Product. “Intended Use”
means use of the Product (a) for food preparation, (b) for private (as
opposed to commercial) purposes, (c) in conformity with all applicable
local, state or federal law, code or regulations, (d) in accordance with
GoSun recommendations and/or instructions in the materials and
documentation that accompany the Product.

Scope of 1-Year Warranty

Product failures claimed, submitted, reviewed and approved by GoSun,
within one year of original purchase, will convert into a One-Time
Credit to the purchaser. The One-Time Credit is then applied to a
replacement part to be sent directly to the purchaser’s address of
choice. This Credit for may not be used toward any other GoSun products
such as GoSun Apparel and accessories. Note that GoSun regularly changes
the models, and styles of its Products and cannot guarantee the
availability of an exact replacement for any Product. The Purchaser may
be responsible for the cost of shipping and handling fees to receive
their replacement tube. The exact cost for shipping and handling will be
covered during the warranty claim process.

Terms & Conditions

By submitting this warranty request, you agree to the following Terms and Conditions:
• In the case of Fraud or Misrepresentation, GoSun reserves the right to deny all warranty coverage or claims.

Risk of Loss- GoSun is not responsible for any Product that is lost in
shipping and not actually received by GoSun. To avoid unnecessary delays
and minimize the possibility of a lost Product, we strongly suggest
that you use the return label provided to you by GoSun’s online warranty
system to send your Product to GoSun. No warranty will be provided for
any Product not actually received by GoSun.
• GoSun reserves the
right to determine, at its sole discretion, whether a defect is a
manufacturing defect and what type of credit or replacement shall be
issued, if any.
• All warranty Products sent to GoSun will not be
returned to you for any reason. Defective Products may be subject to
engineering analysis and recycling, as part of our continued commitment
to improving the quality of our products and the environment.

Choice of Law/Jurisdiciton

This Warranty and any disputes arising out of or in connection with this
Warranty (“Disputes”) shall be governed by the laws of the State of
Ohio, USA, excluding conflicts of law principles and excluding the
Convention for the International Sale of Goods. The courts located in
the State of Ohio, USA shall have exclusive jurisdiction over any

Other Rights

This Warranty gives you specific legal rights, and you may also have
other rights, which vary from state to state and jurisdiction to
jurisdiction, and which shall not be affected by this limited warranty.
this warranty extends only to you and cannot be transferred or assigned.
If any provision of this Warranty is unlawful, void or unenforceable,
that provision shall be deemed severable and shall not affect any
remaining provisions. In case of any inconsistency between the English
and other versions of this Warranty, the English version shall prevail.